Web Integrations is a Registered Nominet Channel Partner and as such we are required to make clear our policies and procedures relating to domain registrations.
We respond to customer contacts normally instantly, at worst within 2 workdays!
Nominet is the central registry of all .uk domains. By registering a .uk domain with us, you also enter into a contract with Nominet, the terms of which can be found at the link below.
Terms and Conditions for Domain Registrations
We are committed to providing high standards of service to our customers but understand that sometimes things can go wrong. If you are not satisfied with any part of our service then we want to know about it. We will resolve your complaint as quickly as possible and if appropriate provide an explanation as to what went wrong and how we will seek to resolve the issue.
Please contact us by email or phone. We may call you back or write to you depending on the best way to resolve your complaint.
- When we receive your complaint we will acknowledge it within (three) working days
- We will then fully investigate your complaint and aim to respond within 5 working days
- If the situation requires a longer investigation, we will contact you within 5 working days to inform you of this and let you know when you can expect our response
- If you are not happy with the explanation we give you, you can contact our Customer Service Manager who will review your complaint and respond to you.
If you have any concerns or complaints concerning a domain matter then you should contact us as soon as possible at firstname.lastname@example.org, or at email@example.com and we will try to resolve your issues as soon as possible.
Request a quote or more information
Fill out the form below to request a quote or for more information. One of our team will get back to you within 24 hours. Alternatively call us now on 01569 763300.